Dispatcher Jobs

Apply for a Dispatcher Job at American Cab

Are you a hard working, friendly person with great customers service skills and the ability to multi-task? A job as a dispatcher at American Cab may be the perfect fit for you! Full and part-time positions are available starting at $10/hour with opportunities for advancement and pay increases.

Primary dispatcher job duties include:

  • Answering called-in requests for cab service
  • Routing drivers to the customer pickup locations via phone or computer
  • Relaying work orders, messages, or information between work crews and supervisors using telephone or computer
  • Addressing customer questions, concerns, or complaints
  • Assist drivers with directions and navigating alternative routes around closed streets and traffic pileups
  • Provide emergency assistance and required services if needed by a driver

We’re looking for candidates with:

  • Excellent customer service skills — two years customer service or basic office experience preferred
  • A knack for multi-tasking, problem solving, and working well under pressure in a fast paced environment
  • A typing speed of at least 35 WPM and can demonstrate proficiency by passing a typing test
  • Intermediate to advanced computer skills
  • A pleasant telephone voice and demeanor
  • Strong verbal communication and listening skills
  • The ability to interact professionally with diverse groups
  • The ability to remain patient, courteous, and solution-focused when faced with difficult or angry customers
  • A flexible schedule that can accommodate various shifts
  • A high school diploma or GED

Complete the cab driver application below and we’ll get back to you shortly. We look forward to hearing from you!

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