Apply for a Dispatcher Job at American Cab

Are you a hard working, friendly person with great customers service skills and the ability to multi-task? A job as a dispatcher at American Cab may be the perfect fit for you! Full and part-time positions are available starting at $10/hour with opportunities for advancement and pay increases.

Primary dispatcher job duties include:

  • Answering called-in requests for cab service
  • Routing drivers to the customer pickup locations via phone or computer
  • Relaying work orders, messages, or information between work crews and supervisors using telephone or computer
  • Addressing customer questions, concerns, or complaints
  • Assist drivers with directions and navigating alternative routes around closed streets and traffic pileups
  • Provide emergency assistance and required services if needed by a driver

We’re looking for candidates with:

  • Excellent customer service skills — two years customer service or basic office experience preferred
  • A knack for multi-tasking, problem solving, and working well under pressure in a fast paced environment
  • A typing speed of at least 35 WPM and can demonstrate proficiency by passing a typing test
  • Intermediate to advanced computer skills
  • A pleasant telephone voice and demeanor
  • Strong verbal communication and listening skills
  • The ability to interact professionally with diverse groups
  • The ability to remain patient, courteous, and solution-focused when faced with difficult or angry customers
  • A flexible schedule that can accommodate various shifts
  • A high school diploma or GED

Complete the dispatcher application below and we’ll get back to you shortly. We look forward to hearing from you!

How many total years of experience do you have working directly with customers?

How would you rate your computer proficiency?

Which shifts are you available to work? (Select all the apply)

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